Returns & Exchanges
At Wekome India, we strive to ensure your electronic accessories meet the highest standards of quality and performance. If you are not completely satisfied with your purchase, our flexible 7-day return policy ensures a hassle-free resolution for all manufacturing defects or shipping damages.
Initiate Request
Contact our support team via email or our online portal within 7 days of delivery with your order ID and a brief description of the issue.
Quality Verification
Provide clear photos or a short video demonstrating any functional defects or physical damage to help our technicians validate the claim.
Product Pickup
Once approved, we will arrange a free reverse pickup from your address; please ensure the item is packed in its original box with all included accessories.
Refund or Replacement
After a successful inspection at our warehouse, we will process your full refund to the original payment method or dispatch a brand-new replacement unit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing