Frequently Asked Questions

Everything you need to know about your Wekome India experience.

What is the standard delivery timeline for orders within India?

We typically process and ship orders within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days across India.

Do Wekome products come with a warranty?

Yes, all Wekome India electronics come with a standard manufacturer warranty ranging from 6 to 12 months, covering manufacturing defects.

What is your return and replacement policy?

We offer a 7-day replacement policy for products that arrive damaged or are non-functional. Please ensure the original packaging and invoice are intact.

How can I track my shipment?

Once your order is dispatched, a tracking link will be sent to your registered email address and mobile number via SMS.

Are Wekome products compatible with all smartphone brands?

Our accessories, including chargers and earphones, are designed to be universally compatible with most Android and iOS devices using standard Type-C, Lightning, or 3.5mm ports.

What payment methods do you accept?

We accept all major credit/debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.